Cancellation and refund policy
Last updated 2026-10-07. Draft pending legal review.
Try before you subscribe
One complete lesson, Volume profile breakdown, is free with its replay and practice lab, and every other lesson has a free preview. Please use them to decide whether the membership is right for you before subscribing.
No refunds on membership payments
Because the membership gives immediate access to all of its digital content, membership payments, including the first payment and monthly renewals, are not refundable, and we do not refund partial months.
Cancel any time
You can cancel whenever you like from your account page: choose "Manage billing", then cancel. Cancelling stops the next renewal. You keep full access until the end of the month you have already paid for, and you will not be charged again.
Billing mistakes
If you were charged in error, for example charged twice for the same month or charged after you cancelled, contact us and we will refund the incorrect charge. Refunds go back to the card or payment method you paid with, through Stripe, and usually appear within 5 to 10 business days.
Chargebacks
If you think a charge is wrong, please contact us first so we can fix it quickly. If a payment is disputed with your bank or card issuer, the membership is cancelled and access ends while the dispute is open.
Your rights
This policy does not affect any right to a refund you have under the law where you live.